Board Meeting Minutes April 13, 2026

Elfrida Water Improvement District
Board Meeting Minutes
April 13, 2026

Meeting Details

  • Date of Notice: April 15, 2026
  • Time of Notice: 12:46 pm
  • Date of Meeting: April 13, 2026
  • Time of Meeting: 4:30PM
  • Meeting Type: Regular

Elfrida Water Improvement District Office
10357 N Hwy 191 Elfrida AZ 85610
520-642-1290

Pursuant to A.R. S. 38-431.02, Notice is hereby given to the members of the Elfrida Water Improvement Board of Directors and to the public that they will hold a meeting open to the public. Pursuant to A.R.S. 38-431-03 (A) (1) personnel matters, The Elfrida Water Improvement District Board may vote to go into executive session, which will not be open to the public.

Attendees:

James Fletcher (Treasurer), Annette Nulliner (Council Member), Andrew Warn (President), and Herlinda Mendez (Council Member)

Absentees:

Reyna De La Cruz (Vice President)

  1. Call to order: 4:33 PM
  2. Role Call: James Fletcher (Treasurer), Annette Nulliner (Council Member), Andrew Warn (President), and Herlinda Mendez (Council Member)
  3. Pledge of Allegiance: Andrew Warn
  4. Adoption of agenda: Annette made a motion to accept the agenda, Herlinda 2nd . Andrew and James agreed. Motion Passed.
  5. Approval of Minutes March 9, 2026: Herlinda made a motion to approve the minutes, Annette 2nd . Andrew and James agreed. Motion Passed.  
  6. Call to the Public:

The Chairperson may allow individuals from the public to address the Board. Comments shall be limited to Water District related items that do not appear on the agenda or for which no public hearing has been held.  The board shall not and cannot discuss or take legal action on matters raised during an open Call to the Public unless the matters are properly noticed for discussion and legal action but may instruct the Secretary to schedule discussion later.  At the conclusion of the open Call to the Public, individual members of the Governing Board may respond to criticism made by those who have addressed a specific Board member and may ask staff to review a matter or may ask that matter be put on a future agenda.

  1. Discussion/Possible Action: Ashley Shiwarski HomeServe USA Senior Director (Customer water leak insurance): Ashleey Shiwarski couldn’t make it to the meeting. She had her colleague Mike Chambers be in attendance for her. Mike Chambers discussed implementing a leak adjustment program to help customers with high water bills due to leaks. Mike Chambers explained the program, which covers up to $500 per claim for $1.75 per month, $1,000 for $2 per month, and $2,500 for $2.35 per month. The board decided to cover the first $500 for all customers, with optional higher coverage. The program allows residents to file one claim every 12 months, covering up to two billing cycles. Chambers explains the process of signing up for the program and the 30–60-day notice period for opting out. The service line program covers various types of leaks, including leaking faucets, toilets, and service lines. Chambers clarifies that the program is separate from the utility’s billing and that residents can choose to participate. The program includes a service line coverage for $5.39 per month and interior plumbing coverage for $9.89 per month. James made a motion that a day in the near future (not specified) that the Elfrida water company covers the $500 loss at a $1.75 per customer until we decide it is not beneficial. Herlinda 2nd . Annette and Andrew agreed. Motion passed.
  2. Discussion/Possible Action: General Manager reports overview of EWID: Robin talked about the insurance that we are going to get for company. Still waiting on one more quote. James made a motion to accept the insurance from Watercolor Management  and its cost. Herlinda 2nd . Annette and Andrew agreed. Motion passed. Robin talked about the notice for the bids that we put in the Herald/Review newspaper. Then she also talked about the annual projected budget that we had to make for WIFA she wanted to present it to the board members to get it approved. James made a motion to make a policy to have an annual projected budget and approve the projected budget. Herlinda 2nd. Andrew and Annette agreed. Motion passed. Board members told Robin to buy the paint we need to paint the water containment.
  3. Discussion/Possible Action: Policy update: James made a motion to add on a policy update that’s acts of violent threats and intimidation and damage of a water employee or property they will get their meters removed and service will be eliminated. It can be reinstated if they pay damages but second offence, we will remove the meter and eliminate service. Herlinda 2nd . Andrew and Annette agreed. Motion Passed.
  1. Discussion/Possible Action: Board Communication: Talked about backflow preventor and how long they have to get it installed.
  2. Topics for Next Meeting – Reyna has not been in attendance for 3 consecutive meetings, and the board will discuss at the next meeting. Policy updates meeting number two.
  3. Adjournment–Adjournment– Annette made a motion to adjourn the meeting at 5:44PM, Herlinda 2nd . Andrew and James Agreed. Motion Passed.

The order of the items on this agenda is subject to change at the meeting.  Pursuant to the American with Disabilities Act (ADA).  The Elfrida Water Improvement District does not exclude reasons for disability exclude from participation in or denies benefits of services, programs or activities or discriminate against any qualified person with a disability.  Inquiries regarding compliance with ADA provision, accessibility or accommodations can be directed to PO Box 293/10357 Highway 191, Elfrida, Arizona, or telephone 520-642-1290.

Posted on the 15th day of April 2026