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The Elfrida Water Improvement District (EWID) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect information through our website and online services.
By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect only the information necessary to provide services, respond to inquiries, and keep you informed. This may include:
- Personal Information: Such as your name, email address, phone number, or service address when you complete forms (e.g., contact form, email subscription, or service request).
- Non-Personal Information: Such as your browser type, device, or pages visited on our website, collected automatically through standard web analytics.
We do not collect sensitive personal data (such as Social Security numbers or payment information) through our website.
SMS Notifications
If you choose to subscribe to EWID text message alerts, we may collect your mobile phone number to send important service notifications, outage alerts, or emergency updates.
We will only send text messages to numbers that have opted in. Your number will not be shared, sold, or used for any purpose other than official Elfrida Water Improvement District communications.
Standard carrier message and data rates may apply. Message frequency will vary based on service conditions and emergency needs.
You can opt out of receiving text alerts at any time by replying STOP to any message.
2. How We Use Your Information
The information we collect is used only for the following purposes:
- To respond to your inquiries or service requests
- To send email alerts, updates, and newsletters (if you’ve subscribed)
- To notify you of emergency service interruptions or outages
- To improve the performance and content of our website
We will never sell, rent, or trade your personal information to third parties.
3. Email Communications
If you sign up for email alerts or news updates, we will use your email address solely to send information related to EWID operations, water conservation, emergency notices, and community news.
You may unsubscribe at any time by clicking the link at the bottom of any email.
4. Cookies and Analytics
Our website may use cookies or analytics tools to better understand how visitors use the site. Cookies help us improve navigation, display relevant information, and measure site performance.
You can disable cookies in your browser settings if you prefer not to allow them.
5. Third-Party Services
Our website may contain links to external websites (such as Google Maps). EWID is not responsible for the content, privacy practices, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Data Security
We take reasonable measures to protect your information against loss, misuse, or unauthorized access. However, no method of data transmission over the internet is completely secure. EWID cannot guarantee the absolute security of information shared through our website.
7. Children’s Privacy
Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from them.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please use our contact page.